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Support Coordination

We’ll navigate the NDIS for you

Navigating the NDIS can be tricky. Let us help you get the best out of your plan!

The role of our NDIS Support Coordinator is to assist you, your family and carers, to understand your NDIS plan and help you to take steps actioning it. 

Understanding the NDIS can be complicated at times, so we will use our experience to help navigate it with you. Together we can recognise your goals, allocate your funding to the appropriate services and help to match you with the right providers.


By having someone support you through the processes, you can focus on pursuing your goals and be less worried about the paperwork.

We believe in pairing you with one of our team members for the entire time that we act as your support coordinator. This way you can get familiar with your coordinator, by dealing with the same person regularly. It also means your coordinator will understand your history, from getting started in your NDIS journey, to the ongoing support that you may need even after the plan is in effect.

When getting started, finding the right service providers is an important part in actioning your NDIS plan. We are familiar with options available in the area and can help you understand the choices that you can make in service providers.

The NDIS allows for a large range of support services; psychologists, speech therapists, dietitians and exercise physiologists are just a few of the providers that we can help you source and filter through.

Once you’ve found the right service providers, our coordinators can also assist you in completing the service agreements that are needed before starting to work with your providers. After the service agreements are completed and your providers are in place, your NDIS plan can function to support you in pursuing your goals.

When your plan is in effect, we can continue to assist you to keep it on track. While we hope for your plan to just run smoothly, sometimes problems arise and we are committed to helping you through those times too. Whether it is problems with service providers or issues with funding, our coordinators can continue to work with you and monitor how your plan is performing.

We want you to know that we are a partner with you through the entire journey and not just in the time getting all your services and providers established.

Even when your plan functions as expected, your circumstances may change, and your NDIS plan may need to be reviewed. We can help collect the information that you require for re-assessment. Our team members have comprehensive knowledge of the type of reports and assessments that are required from the different service providers for these reviews. We will work with you to make sure that you have the information necessary to be prepared for your NDIS plan review.

Our NDIS support coordinators can also assist you to have choice and control over who supports you and will help in crisis situations if they arise. We are regularly a significant point of contact for our clients who need someone to understand their circumstances and arrange suitable supports in times of distress.

How to get started

Get in touch with us either by our intake form on our website, or give us a call.

We’ll then set up a meeting with you and learn about your needs and goals.

We’ll present a a customised service agreement, roster and start date.

What our clients say

I’ve known Shery for 2 years as she assisted me with setting up my Ndis plan and it was done so well we got everything we asked for. She is the go to person for setting up Ndis plan or review of plan as she understands all areas to cover. With my dealings with Shery she has always showed understanding and empathy. Anyone who has here as a support will be enriched in all areas. Plus a lovely happy personality to go with it

Janet

we couldn’t have felt more supported than when you came and sat with us upon entering into the world of NDIS. We felt like we were in a mini minor staring at a dirt road full of pot holes until you gave us all the direction we needed. Sitting with us through the tough conversations that we’d spent our life avoiding was priceless and we wouldn’t want to do it without you. you’re the real deal so thank you from the bottom of our hearts for everything!

Neity

have to say how pofessional, friendly , caring and always happy… mick and sherry do have a awesome team which is a true compliment to them for choosing the staff to represent them…. i now consider all the staff more then friends but my family.

John